Terms of Service

Last updated: July 8, 2024

1. Agreement to Terms

By accessing and using the Impelfibro website (impelfibro.com) and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

Impelfibro provides English language learning services including:

• Online and in-person English courses
• IELTS preparation programs
• Business English training
• Conversation practice sessions
• Educational resources and materials

3. User Accounts

3.1 Account Creation

To access certain services, you may be required to create an account. You must provide accurate, complete, and current information and maintain the security of your account credentials.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

4. Course Enrollment and Payments

4.1 Course Registration

Course enrollment is subject to availability and our acceptance of your application. We reserve the right to refuse enrollment for any reason.

4.2 Fees and Payment

All fees must be paid in advance unless otherwise specified. Payment can be made through our secure payment processors. All prices are in Canadian dollars unless otherwise stated.

4.3 Refund Policy

Refunds are available under the following conditions:

• Full refund within 48 hours of enrollment
• Partial refund (50%) within 7 days of course start
• No refund after 7 days of course commencement
• Refunds for course cancellations by Impelfibro

5. Code of Conduct

Users must:

• Respect instructors and other students
• Attend classes punctually and participate actively
• Complete assignments and assessments honestly
• Not disrupt classes or learning environments
• Respect intellectual property rights

6. Intellectual Property

6.1 Our Content

All content on our website and in our courses, including text, graphics, logos, images, and software, is the property of Impelfibro or its licensors and is protected by copyright and other intellectual property laws.

6.2 User Content

You retain ownership of any content you create or submit. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content for educational purposes.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Limitation of Liability

To the fullest extent permitted by law, Impelfibro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

9. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee specific learning outcomes or test scores, as individual results may vary.

10. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Quebec, Canada. Any disputes shall be resolved in the courts of Quebec.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: